FREE SHIPPING ON SAMPLE KITS!
SAMPLE KITS SHIP WITHIN 24 BUSINESS HOURS!
MADE IN USA
CHOOSE UP TO 4 SWATCHES
ALL SALES FINAL - PLEASE EMAIL WITH ANY QUESTIONS PRIOR TO PURCHASE
TERMS & CONDITIONS:
We want to make sure you get the item you want. There is a full team of designers ready to answer any questions you may have. Do not hesitate to ask us any questions if you are unsure as to measuring, style, design, material, etc. We are happy to assist you in ordering exactly what you need.
TURN AROUND TIME - Most 'standard' mullion/architecture items will be shipped within 7-10 business days. Turnaround time on custom items will be handled on a case by case basis. If you are on a tight schedule and needing the item(s) faster, we request that you email prior to ordering to see if your schedule can be met.
ACCURACY - We depend on your EXACT measurements to the 1/16th of an inch to create a perfect fitting piece. If you are unsure of the measurements needed or have questions on measuring, please ask prior to ordering. We will be happy to assist you in making sure you get the size, style and material you need.
MISTAKES or DAMAGES - If your item does not fit due to an error by our production team, we will replace that piece immediately at no charge to you. If the item was made exactly as requested, a new piece at full price in the correct size will need to be ordered. If the piece was damaged in shipping, we will need to know within 48 hours of delivery confirmation. We will file the claim with the shipping company for you and replace the item immediately at no charge. The replacement for any damaged item will be EXACTLY as sent previously. We must be notified of any mistakes and damages via email within 48 hours of delivery - in the email, you must include a picture of the damaged item and the box it arrived in; if the mistake was a measurement on our end, we will need a picture showing the item with a measuring tape showing height and width measurements.
CANCELLATIONS, RETURNS or REFUNDS - Due to customization, we cannot offer cancellations, returns, exchanges or refunds once the item has been ordered. Items go into production immediately upon receipt of the order. Please email us at info@CandCmullions.com with any questions or concerns prior to ordering. Please proof read all orders and double check all measurements prior to submitting them as we cannot be responsible for typos or other ordering mistakes. Mistakes/damages made by our production or shipping will be replaced and not refunded.
